Shipping Audit Expense/Recovery

A significant expense of our clients is shipping. UPS and Federal Express customers are typically incorrectly over-charged by up to 10%+. Customers only have 14 days to challenge a bill and request refunds for any incorrect charges. Most companies do not have the time, technology or resources to audit their bill in a timely fashion and make sure they are not being over-charged.

This is a risk-free service. There is no cost to the company and you will receive an immediate return with no investment (fees are success-based). The service we offer is hassle-free because there is nothing to implement or install and we will not alter or change your current shipping operations.

Summary of services:

Audit

We utilize proprietary software to provide an extensive line by line audit of each shipment on the invoice. Our proven process ensures you are billed accurately and identifies any shipping charges eligible for reconciliation or recovery. Your invoice will be examined against 50 different audit points, including:

• Late delivery
• No proof of delivery
• Additional fuel surcharge
• Additional residential surcharge
• Additional weight surcharge
• Invalid accessorial charges
• Oversize surcharge
• Duplicate charge
• Manifested but not shipped
• Missing incentives
• Unapplied rate discounts

Recover

For every incorrect charge identified, our Audit and Claims Team will file the claim with your carrier on your behalf. All refunds are recovered directly to you. We diligently work on your behalf to optimize the reduction of your transportation costs; you incur zero costs and zero effort for your financial return. Again, up to 10%+ of your shipping charges can be recovered with the Invoice Audit & Recovery solution.

Reconcile

We will reconcile your bills ensuring all recovered refunds, incentives, and discounts are applied. We will also assist in payment, ensuring the proper amount is allocated to your carrier.